Store Reopenings

How We’re Keeping You Safe


  • Providing face masks to our employees. You must wear a mask while in our store, in accordance with local regulations
    and the guidance of health authorities.
  • Increasing cleaning and sanitization protocols.
  • Providing gloves to our employees, who are required to wear them when fitting a customer; during cash and return
    transactions; and when engaging in sanitization protocols and in other specific situations.
  • Limiting the number of employees and customers in the store and allowing for social distancing of six feet or more.
  • Keeping tried-on or returned merchandise off the sales floor overnight, and steaming or sanitizing before returning
    it to the selling floor.
  • Following health and local guidance for fitting room use.
  • Limiting cash handling and returns to a single register.
  • Regularly screening the health of our teams.
  • Offering you the opportunity to set appointments ahead of time.
  • Modifying our process around fittings and alterations.
  • Offering curbside service in select locations where we are able.